Frequently Asked Questions

We are a full-service electrical services provider in Sydney. So, we will both supply the products and conduct the installation. We provide general electrical services, emergency electrician services, fault finding and repairs, rewiring and extension services, power point and USB wall socket installation services, power charging station installation services, and much more. We will conduct a professional assessment of your electrical needs before recommending a repair or replacement job. Our electricians will also discuss the products that we carry.

We use only the highest-quality products in the market. This includes electrical products and systems from the following brands:

• Hager
• Clipsal
• HPM
• NHP

We rely on these brands to provide reliable electrical services and solutions to our clients. Whether you are experiencing loss of power, tripping safety switches, switchboard problems, lighting issues, safety switches issues, or emergency electrical problems, we will provide reliable and quality services and products to address the issues.

At 24 Hour Power, we employ the best electricians and we offer a Lifetime Workmanship Warranty. We strive to provide complete peace of mind to our clients. If the work we complete at your premises fails due to an issue with the workmanship, we will fix it for free, no questions asked.

We strongly believe that our clients should never have to worry about the quality of work they receive from our certified electricians. When you contact us, we understand that you expect to have a professional and hassle-free experience that meets or exceeds your expectations.

Our strict quality control procedures are followed on every job we complete. Our Lifetime Workmanship Warranty is also a way we reward our clients for choosing our services. If labour work is needed on a job that we have already completed, we will do it for free. There are no terms and conditions to it.

24 Hour Power services the City of Sydney and all its suburbs. Wherever you are in Sydney or its suburbs, you can call us for our general electrical and emergency electrician services. As our name suggests, our services are available 24 hours a day and 7 days a week.

We cover:

• City Of Sydney
• Northern Sydney Suburbs
• Southern Sydney Suburbs
• Western Sydney Suburbs
• Eastern Sydney Suburbs

We provide our services to residential, commercial, and industrial clients throughout the region. We serve different types of properties with our versatile electrical services. This includes traditional terrace homes, modern apartments, shopping centres, offices, civic buildings, and more. Our list of clients also includes property managers, commercial developments, and project managers. From experience, we know about the unique electrical requirements, problems, preferences, and regulations in different areas in the region.

If you want to learn about our availability in your area, feel free to contact us at 1300 016 667 or write to us.

At 24 Hour Power, we are a fully licensed and insured electrical services provider. We are licensed to provide our services in Sydney and Victoria and specialise in the repair, installation, and upgrading of different types of electrical systems for homes, offices, and commercial settings. We adhere to the Australian standards when providing our services.

When you need quick and efficient electrical services from certified and well-trained electricians, we have a wealth of expertise and many years of experience to offer. Whether you need a simple power point installation or a complete rewiring of your home, we follow proven procedures to deliver the highest quality results.

All our electricians are licensed and background checked. They have years of experience and undergo regular training to keep up-to-date with the latest technologies, products, and techniques. We consistently provide a high level of services, which is why our work comes with a warranty.

At 24 Hour Power, we can’t provide a quote over the phone because we are in the service industry. The reasons are pretty simple. It has happened endless times that a repairman came to someone’s home to fix an issue and asked for more than what they told it would cost over the phone. No matter how closely you describe your electrical problem or project, we cannot provide an accurate estimate unless we have seen the problem in-person.

If our electrician gets a problem description from you and provides you with a quote, and visits your home to see the issue is much more complex, it can be an awkward situation for everyone involved. Besides, electrical services are not a one-size-fits-all form of service. Every call requires a unique solution and we cannot just provide standard prices to everyone. So, we hope you will understand why we cannot provide an over-the-phone quote for your electrical service requirement.

That depends on the type of electrical job involved. If your home requires rewiring due of an extension or renovation project or upgrade, it can take a few weeks depending on the number of rooms and floors. Besides the actual electrical work, inspections can also affect the duration of the project. We will divide such a project into different stages to plan and to make it easier for you to understand how much time it can take. It can be difficult to fix the tasks to specific days because many factors could be involved.

Replacing an outlet can take minutes or an hour. The amount of time it takes will also depend on how your previous electrician installed the first receptacle. If everything is alright and, in its place, it may not take more than 10 minutes to change an outlet. On the other hand, if we have to work to locate the right circuit breaker, if the receptacle is painted over, and/or if it is a push-in type receptacle, it can take much longer.

At 24 Hour Power, quality and timely service are our top priorities. When you choose us, whether for a new installation project, repairs, or upgrades, you can expect nothing less than top-quality electrical services and products. This is why we use only the top-grade and certified products and components available on the market.

Some of the amazing brands we work with include:

• Hager
• Clipsal
• HPM
• NHP

You can rely on us for advice on installations and repairs on all types of electrical products in your home or commercial or industrial setting. We stock only quality brands that you already know and trust. Our range of electrical services range from structured cabling to full-scale commercial electrical projects to electrical maintenance. Over the years, we have built a strong reputation and a legacy of success based on long-term business relationships with well-known brands, builders, construction professionals, and developers.

24 Hour Power proudly serves Sydney and all its suburbs with our reliable and 24-hour electrical services. We are glad to serving one of the most liveable cities in the world. Sydney is known for its diversity in terms of residential, commercial, and civic buildings. It is known for its traditional terrace homes and modern apartments, offices, shopping centres, and government offices. We provide our versatile electrical services for all types of properties in:

• The City of Sydney
• Eastern Sydney Suburbs
• Western Sydney Suburbs
• Northern Sydney Suburbs
• Southern Sydney Suburbs

Every suburb is known for its unique landmarks and its residential properties, shops, commercial offices, arts, and other things. From the retail centres in Richmond to the restaurants in Southbank, we offer our services to different types of clients. At 24 Hour Power, we have the experience in working with every type of client including homeowners, commercial developments, project managers, property managers, and more.

Given that electricity systems are much more reliable nowadays, it is easy to forget or overlook their routine maintenance needs to keep your home safe against electrical hazards. In order to prevent the risks of electrical hazards in your home, office, or commercial building, it is recommended to have a licensed electrician conduct electrical safety checks at least once every 6 months. The frequency of inspection can vary based on how old the building is and your power consumption.

If you don’t remember the last time your home had a safety check, you should immediately call 24 Hour Power. You should schedule a safety check in the following scenarios as well:

• You have recently installed one or more new large appliances
• Your power bills have risen high without any apparent reason
• You have encountered and electrical problem in your home or office
• Your home is over 25 years old
• Your home has outdated wiring
• You are buying or selling a house
• You are upgrading your old electrical system
• You have concerns about your home’s electrical status
• You are looking for ways to make your home more energy efficient

We have a $0 call out fee. This helps us provide a more competitive pricing and reasonable quote. Our quotes depend on a number of factors including the following:

• Size of Electrical Job: A bigger job will take longer to finish and will cost more.
• Complexity: The difficulty of a job can also affect the duration and thus the overall cost. We can always provide you with a timetable so that you can keep track of the project.
• Products & Materials: The products and materials used in your project also affect the quote.

Some of the common electrical jobs include ceiling fan installation, lighting installation, safety switches, power points, rewiring, fault finding, fixing damaged cable, and circuit repair. We will provide you with the exact quote only after conducting a thorough assessment on site. This helps us prevent any surprises and improve customer satisfaction once we have completed the job.

At 24 Hour Power, we strive for transparency and openness. This is why all our job’s come with a turnaround time of one week. We would also like to make it clear that there are conditions to this turnaround time.

There are several factors that influence a typical electrical service’s turnaround time. The most important of these is the availability of components and materials. We handle all types and sizes of commercial and residential electrical projects in Sydney and we don’t want to disappoint our clients by making promises that we cannot deliver on. From experience, we know what it takes to complete each type of job and the custom requirements that can arise. This is why we quote all our jobs with a turnaround time that is reasonable and based on our professional expertise. This helps us set up customer expectations and ardently deliver on them, while also allowing you to stay prepared.

Smoke alarms need to be replaced every 10 years. This is required under the Australian Standard. After this, it is expected that these systems may not be able to operate effectively because of factors like build-up of insects and contaminants, and corrosion.

No matter what type of smoke alarm you may have, a 9-V battery-powered system or a mains powered system with 9V battery backup, the removable battery needs to be replaced every year. It is further recommended that the smoke alarm is replaced in the following scenarios:

• The smoke alarm has become dirty or clogged up beyond repair
• It is an older type of smoke alarm without photoelectric sensors. The system will need to eb upgraded to ensure optimal safety and protection against potential fire hazards.

If you are not sure about the status or lifespan of your existing smoke alarms, it is recommended to contact us for an inspection.

Safety switches are an essential component of your home’s electrical safety system. Just like any other equipment, they should be regularly checked to ensure they are working properly and are reliable. Manufacturers suggest running monthly tripping using the test button on the switch. While some may suggest testing the electrical safety switch twice or at least once a year, it is best to test them once a month.

It can be impractical for many people to run a monthly test because they see safety switches only when they check the switchboard. So, you should test the switches at least once 3 months. It is recommended to schedule a maintenance and inspection routine with 24 Hour Power for optimal electrical safety.

The safety switches in your home will go off in the following situations:

• Damaged wiring
• Damaged or faulty appliances
• Bad weather
• Nuisance tripping
• Defective switches

If you are unsure about the safety switches in your home, it is recommended to call us at 1300 016 667 for regular inspection and testing.

There are many reasons why a safety switch or circuit breaker may trip. Some of the common ones include:

• Temporary Electrical Faults: These may not require the services of an electrician as they may be easily fixed.
• Damaged/Worn-Out Wiring: Such wiring is no longer reliable and requires electrical repair.
• Power Breakdown/Heavy Rainfall: This situation requires immediate electrician service.
• Thunderstorm/Lightning: You may not have to do anything as it can resolve itself.

It is recommended to turn off all the lights and re-check the safety switch.

If the safety switch or circuit breaker keeps tripping, it can be due to:

• A short circuit
• A ground fault
• An overloaded circuit

In this case, it is recommended to make a service call to 24 Hour Power to inspect the system. Electrical safety inspections are amongst our specialties and we offer unparalleled safety, convenience, professionalism, and reliability. As part of the electrical service, it is recommended to get a safety switch check at least once a month.

LED lights typically consume 90% less energy compared to incandescent bulbs. They are also much more efficient compared to CFL bulbs. Lighting can account for 10% to 20% of a home or business’ energy bill. So, when you make a switch, you can expect significant energy savings.

The amount of savings you can make will eventually depend on the size of your property and your lighting requirements. Incandescent lights will use around 60W power compared to 10 LED watts. LEDs use 5 times lesser energy. Your savings will not only be in terms of the energy you save but also in the longevity of the bulbs. LEDs can last almost 25 times longer compared to incandescent bulbs.

When compared to halogen bulbs, LEDs consume 85% lesser energy while generating the same level of illumination. Besides, LEDs can last over 10 times longer. If you need an accurate estimate of your potential savings, feel free to contact 24 Hour Power at 1300 016 667 or write to us.

When you need emergency electrical services, new lighting, ceiling fan installation, or any other electrical work for your home or business, you can rest assured that 24 Hour Power will assist you every step of the way. We have made it easier for you to pay for your electrical repair, service, or installation job. We provide the following payment options to our clients:

• Cash
• Cards
• Payment Plans

We accept all major cards. If you are in need of major repairs or an upgrade, we offer convenient payment plans based on credit approval. We have covered as many payment options to make it easy for our clients to pay the bill. If you need more information on the payment options or the payment plans that we offer, feel free to contact us. You can reach us at 1300 016 667 or write to us and we will get back to you.

Yes, we do accept payment plans. We provide our clients with payment plans through ZIP Pay.

When you have an electrical project that involves major repairs or upgrades, we understand that payment plans can make a lot more difference to your budget. This is why we offer convenient payment options based on credit approval.

We offer financing options that allow you to get the electrical services you need at affordable prices. Our financing options allow you to pay for major services over time at low interest rates. However, this option is not just limited to major electrical services. You can avail them even when you need an electrical upgrade or an emergency service.

Some of the benefits of our payment plans include:

• Friendly terms and conditions
• Low interest rates
• Easy and quick application process
• Flexible options based on credit approval
• Terms that enable faster project initiation

Feel free to contact us at 1300 016 667 or write to us to learn more about the plans.

When it comes to installing lights, we provide the quote on site. The cost will be affected by many factors. Installing lights involves working with an electrical system and it is best handled by a professional electrician. The key factors that affect the cost of installing lights include:

• Lighting Cost Per Square Foot: The effectiveness of a lighting fixture depends on the fixture, the lightbulbs used, and the size of the room.
• Type of Light Fixture: The type of light fixture used is a big factor affecting the cost of installation.
• Removal Costs: The existing light fixture will have to be removed for installing the new lights. It may have defunct wiring. Complex fixtures can take time for full removal and can affect the cost.

Labour costs also affect the final quotation. Eventually, these costs will depend on the complexity and duration of the job.